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Important Information and Policies

Our Culture of Care

Blythedale Children's Hospital recognizes and respects the rights of patients and their families and treats them with courtesy and dignity. Blythedale Children's Hospital provides care that preserves cultural, psychosocial, spiritual, and personal values, beliefs, and preferences. Care is free from discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression including transgender. We encourage patients and families to become active partners in their care by asking questions, seeking resources, and advocating for the services and support they need.

Equal Opportunity Provider

Blythedale Children's Hospital provides care and services on a nondiscretionary basis. Our Institute’s mission is aligned with and supports the provisions within Title VI of the 1964 Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and the Hill Burton Act. 

These acts prohibit discrimination on the basis of race, color, sex, national origin, age and disability. This institute’s nondiscrimination position applies to admissions, provisions of services, assignment of services, granting of privileges, accommodations, and the equal opportunity to participate in programs and services.
 

Equal Opportunity Employer

Blythedale Children's Hospital is an Equal Employment Opportunity (EEO) employer. It is the policy of the Institute to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, gender identity, sexual orientation, genetic information, physical or mental disability, national origin, age, protected veteran, or any other characteristic protected by applicable law.

Accreditation, Licensure and Certification

Blythedale Children's Hospital complies with standards, regulations and guidelines of accreditation organizations and regulatory agencies such as: 

  • The Joint Commission
  • Centers for Medicare and Medicaid Services 
  • New York State Department of Health 
  • New York State Education Department 
  • Westchester County Department of Health

Notice of Nondiscrimination and Accessibility Requirements

Blythedale Children’s Hospital (BCH) and the Steven and Alexandra Cohen Pediatric Long Term Care Pavilion (LTC) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity). BCH/LTC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity).
BCH/LTC:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages
  • If you need these services, please contact the Social Work Department at (914) 831-2439

If you believe that BCH/LTC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity), you can file a grievance with:

Susan Murray, LCSW, Vice President, Patient and Family Experience, Clinical Outreach and Care Coordination
Blythedale Children’s Hospital
95 Bradhurst Avenue, Valhalla, New York 10595
(914) 831-2443
(866) 362-4721
smurray@blythedale.org

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, Susan Murray, LCSW is available to help you at the contact information noted above.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, either electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/complaints/index.html

Haga clic aquí para ver el Aviso de no discriminación y requisitos de accesibilidad en español.

Other Important Information

Patient and Family Resources

The Steven and Alexandra Cohen Pediatric Long Term Care Pavilion
The Steven and Alexandra Cohen Pediatric Long Term Care Pavilion does not discriminate on the basis of race, color, national origin, sex, age, sexual orientation or disability in its health programs and activities. It provides appropriate auxiliary aids and services, including qualified interpreters for individuals with disabilities and information in alternate formats, free of charge and in a timely manner, when such aids and services are necessary. It provides language assistance services, including translated documents and oral interpretation, free of charge and in a timely manner. It provides contact information for, the responsible employee designated for the grievance procedure and how to file a grievance, and how to file a discrimination complaint.

Financial Resources

Community Resources